Agree with Alsiral, it would be interesting to hear what exactly the problem and solution both were, so maybe us community members can help others who have the same issue in the future without having to bother the GMs
I think people are going from the GameShop to PayPal, then going back to the GameShop (to change the price or whatever) and forgetting to update the character name box
Either way we have always sent an email asking for the character name but sometimes people are not noticing that email
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